Tag Archives: Blog
Duty Counsel Un-Plugged: How We Need to Evolve Public Legal Services to Respond to the SRL Phenomenon
In the course of the National SRL Study, I interviewed around a dozen duty counsel in courthouses across Ontario, Alberta and British C...
Let’s Dare to Dream: Customer Service in the Courthouse of the Future?
During the course of the original National SRL Study, I was sometimes told - by court staff, duty counsel and others working in public...
HAPPY BIRTHDAY TO US: Celebrating One Year of Hard Work and Important Achievements for the NSRLP in the cause of the SRL Phenomenon
It is exactly a year now since we held the Dialogue Event at the Faculty of Law, University of Windsor, bringing together SRLs and judg...
Culture Change in the Family Justice System: a talk to the BC Family Justice Summit
As the pressure for change ramps up, we are talking a lot about “culture change” in the justice system. If we are going to throw this t...
Don’t Leave Me, Please Help Me, But Do it Differently: A Plea to the Bar
This month we have been focusing (Action Step #3) on examining ways that the private Bar might respond to the SRL Phenomenon. In my fin...