Author - NSRLP

Public Participation and User Input Into Justice Reform – What are We Afraid Of?

Throughout this summer, Sue and I have continued to receive daily emails from self-reps, as well as constant enquiries from system professionals – librarians, policymakers, regulators, advocates – about the Research Report of the SRL Project (Research Report). It became quickly obvious that in the wake of the original study, there is a role for a national clearinghouse for information and data both about and for SRLs’, as well as a convener for continuing collaboration and dialogue. This will be [...]


Legitimate Public Concern or Lawyer-Bashing?

My recently released research report on self-represented litigants in Canadian family and civil courts has created a lot of buzz – some of it in the form of offence-taking by some members of the legal profession. Is criticizing the way in which the public receives services from lawyers just lawyer-bashing – or is this a matter of legitimate public concern? Historically, the Canadian justice system has been remarkably deaf to the view of its users. We have been slow to [...]


10 Action Steps

Action 1: How We Think About Change Facing the overwhelming case for systems change – recognizing and responding to the large and rising number of individuals who cannot afford legal counsel and are representing themselves in court – requires us to be open to re-thinking and re-working the way that legal and court services are conceived and offered to enhance Access to Justice. Action 2: Listening to SRLs SRLs are a majority in some courts now. They represent a cross section of [...]


Keeping the Train Moving Forward on the Tracks

It has been one year since I began working with Dr. Macfarlane on the Self Represented Litigants Research Project as the Project Coordinator and I was honoured when she asked me to write the blog this week with regards to issues I have seen arise during this work….here’s a glimpse….. Train 1 runs from A to B at 105 kms per hour on track 1-A leaving at 12 noon EST.  The other, Train 2, from B to A on track [...]


The “Scourge” of Self-Representation?

Earlier this month, Canadian Lawyer magazine published an article ( under this attention-grabbing headline. Attention-grabbing and to many – including myself, whose work was cited immediately under the headline, giving the impression that it reflected my research findings – offensive. A “scourge” is a plague, an epidemic of something extremely unpleasant. So many other words could have been used:  the “phenomenon” of self-representation, the “rise” of self-representation, or even “the challenge”. Generalizing self-represented litigants as a “scourge” promotes a blatantly self-serving myth [...]


The Truth Is Raw

The Ottawa Citizen article about the National Self-Represented Litigants Project (Don Butler, January 01 2013) has drawn many comments to my inbox as well as on our Facebook page and to the newspaper itself.  I have to confess that when I first read the headline – “Self-represented litigants ‘treated with contempt’ by many judges, study finds” – my heart jumped into my throat. Yes, that is just what I am constantly told by self reps. Many in the justice system [...]


Avoiding Conflation: OPCAs and Self-Represented Litigants

The press and the web have been full of references this week to Alberta judge Justice Rooke’s judgment in Meads v Meads. Described as an effort to “take back the legal system” from those who would clog the courts with what Rooke describes as “pseudo legal commercial arguments”, this story has been pitched in many quarters as a general attack on self represented litigants, described as “vexatious litigants”. However a reading of the almost 200 page judgment – not something [...]


How User Friendly are Legal Forms? A Small Experiment.

I recently set one of our Project research assistants the unenviable task of  completing the forms to file for divorce in the three provinces in which we are interviewing self represented litigants (Alberta, BC and Ontario). “Sure” said Kyla Fair breezily. As a law student about to enter her final year of law school she was justified in feeling upbeat about this assignment. “Keep a log” I asked Kyla. “Please write down how much time you spend, each step [...]


Let’s Put that Pesky Medical Analogy to Rest

I have been struck by how frequently – in discussions with lawyers and others, in on-line comments on articles, on our project Facebook page ( – we see a statement like this: “I wouldn’t take out my own appendix/ do my own brain surgery/ install my own pacemaker etc – so why would anyone think they could be their own lawyer without proper training?” Fair question, at first glance – until we peel back the layers of complexity that are [...]

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